Kia is well known for its stylish vehicles and exceptional customer service. But the dealers also want to ensure customers know they can count on them after the sale. That’s why Kia dealers in Melbourne offer an extensive range of optional services at Kia dealerships.
These include everything from vehicle servicing and repairs to accident management, MOT testing and more!
To learn more about how Kia dealers are excelling in after-sale services, read the below article.
Understanding the Premium After-Sales Service
The premium after-sales service is a special service that offers better benefits than regular after-sales services.
For example, the premium after-sales service includes a free car wash, an oil change and other maintenance items included in your vehicle’s price. It also provides roadside assistance if you get stuck on the side of the road or have any other problems with your vehicle. This will ensure you have peace of mind while driving around town!
Extensive Service Offerings
Kia dealers offer a wide range of services for both new and used vehicles. They perform regular maintenance, such as oil changes, tire rotations and air filter replacements. They also provide emergency roadside assistance in the event that you require a tow truck or jump start.
In addition to these services, Kia dealers in Melbourne offer extended warranty on parts from the factory warranty period ( generally three years/36K miles). This allows you to get more coverage for less cost than what you might find at another dealership or auto repair shop.
The extended warranty covers major components like engines and transmissions and minor parts like alternators or starters; it’s even transferable if you sell your car!
Personalised and Tailored Solutions
When you visit your Kia dealer, they will listen to your needs and help you find the right solution for your budget. They’ll consider all of the details of your situation, including how many people will be driving in the car, what kind of driving conditions you’re likely to encounter, whether or not any special features would make life easier for someone with certain disabilities or medical conditions.
The end result is a personalised experience that ensures everyone gets exactly what they need from their vehicle–and nothing more!
Going Above and Beyond
Going above and beyond is a great way to show your customers you care about them. Here are some examples:
- Offering free loaner cars when they need one. This gives them peace of mind while their Kia is being serviced, and it shows that you value their time as much as the cost of the repair or service.
- Providing complimentary car washes during regular maintenance visits (for example, every 6 months). This lets your customer know that you care about their car’s appearance as much as they do!
Conclusion
We can say that Kia dealers in Melbourne are committed to providing their customers with the best possible experience. This means going above and beyond to ensure you’re satisfied with your purchase while helping you find solutions for any concerns or questions.
